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  3. Academic Support Services

Information Technology

The Penn State York Office of Computer and Information Services (C&IS) provides state-of-the-art hardware and software for our students and faculty. All the computers found in the computer labs at the campus have full Internet access and support Microsoft Office 365.

The Office of C&IS at Penn State York maintains all computer labs on campus. These labs provide students the opportunity to enhance their learning with the power of technology.

If you need computing assistance, please submit a support ticket. If you need further assistance you can call the Penn State York Help Desk at 717-771-4080 or visit service.psu.edu.

New VoIP Phone System Tips

  • How to Dial Off-Campus Numbers
  • How to Access Your Voicemail
  • How to Set Your Voicemail Message

Cooperative Lab Management (CLM)

Starting in the 2014 fall semester, Penn State York computer labs will be participating in Cooperative Lab Management, a university shared service provided by Classroom and Lab Computing from University Park. CLM is built on a consistent, hardened operating system image, leveraging a common set of software. CLM provides students and faculty a more consistent computing experience when moving between campuses or around University Park. CLM has significant key features that will benefit students and faculty in a classroom or lab environment:

  • Roaming User Profiles – contains user preferences and application settings that follow the user from computer to computer.
  • Classroom Control – a software utility for use by an instructor from a podium computer in a teaching lab that will lock student screens to help minimize classroom distractions.
  • Doceri - an application that can be used with any Windows or Macintosh computer, to control a podium computer with an iPad.
  • Printing – students can request printing credit online for pages and purchase additional pages on demand.

Computer Lab Policies

  • Penn State University Policies – What you need to know to practice safe computing at Penn State
  • Penn State Policy AD95 – Everyone must agree to the terms of this policy before using any Penn State computer system
  • DO NOT connect personal computers (Laptops, Desktops, etc.) to another computer in the lab or to the Local Area Network (LAN)
  • No food or drink is allowed in the computer labs
  • Please show courtesy to other students in the computer labs
  • There is NO GAME PLAYING ALLOWED IN THE LABS
  • DO NOT hack into unauthorized computer systems. (see Policy AD95)

C&IS Staff

The team provides service and support for the campus faculty, staff and students. Our support staff is in charge of keeping the network and telecommunication systems up and operating smoothly.

  • Loren Glen Brewster, Director of Information Technology
  • Joe Royer, Assistant Director of Information Technology
  • James Oplinger, Systems Administrator
  • Dave McLaughlin, Web Developer

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IT Help Desk

717-771-4080

Grumbacher Room 106

In-Person
Monday–Friday: 8:00 a.m.–6:00 p.m.

Remote
Saturday: 10:00 a.m.–4:00 p.m.
Sunday: 12:00 p.m.–5:00 p.m.

Technical Support
Submit a Ticket

Office 365 Training

Access live or on-demand training, quick start guides, and cheat sheets for Office 365 and its various applications.

Office 365 Training

Penn State York

1031 Edgecomb Avenue
York, PA 17403-3326
717-771-4000
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Situated on 51 beautiful hillside acres overlooking the historic city of York in south-central Pennsylvania, Penn State York offers a small, engaging college environment with all the resources of a major research university.
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