Supervision Essentials

The Supervision Essentials Series is a training series designed to help you become a more effective and efficient leader. The classes are designed for first level supervisors, managers new to supervising others, individual contributors likely to move into supervision, or experienced managers who would like a refresher. The updated content in the modules of this series includes topics that reflect current challenges faced by today’s managers in the workplace.

Additional topics included in the Supervision Essentials Series

Supervisory Roles and Responsibilities

• Meeting Supervisory Responsibilities
• Communicating Effectively
• Building Work Relationships
• Leading Others

Managing Employee Performance

• Setting the Stage for Excellent Performance
• Clarifying Expectations and Observing Performance
• Coaching and Providing Feedback
• Dealing with Challenging Performance Situations

Solving Problems and Managing Priorities

• Managing Time and Priorities
• Solving Problems
• Resolving Conflicts
• Supervising Projects

Managing Key Resources and Processes

• Interviewing and Selecting Employees
• Developing Employee Skills
• Developing a Team
• Building a Positive Work Climate